Terms of use

About this website

petiscaria.pt presents Dunas Petiscaria, its menu, location, contacts and access to an external reservation service. These terms govern website use and do not replace booking-specific conditions or consumers’ statutory rights.

Menu, prices and availability

We aim to keep information current. Dishes, ingredients, prices, opening hours and availability may change. Images are illustrative and may differ from what is served.

Check ingredients and allergens with the team before ordering. Online content does not replace mandatory restaurant information or exclude rights concerning advertised prices, advertising or consumer information.

Bookings and confirmation

Online bookings use an external module hosted by TheFork. Dunas provides access to the module; the platform handles the digital process under its conditions. Dunas Petiscaria provides restaurant service and guest care.

Opening the form or selecting a date does not confirm a booking. Complete the process and check the confirmation and conditions, including time, party size, offers and any specific requirements. Contact the restaurant if you receive no confirmation or have questions.

Changes, cancellations, late arrival, no-shows and any guarantees or payments are governed by the conditions communicated for the particular booking. This website does not itself introduce cancellation fees, deposits or penalties. Read TheFork’s conditions.

Responsible use

Use the website lawfully. Do not provide others’ data without authorisation, make fictitious bookings, compromise security, exploit vulnerabilities or interfere with services. For bookings, observe the platform’s age and legal-capacity requirements.

Content and intellectual property

Texts, photographs, trademarks and graphics belong to their respective owners or are used with permission. You may browse and share links to pages. Reproduction or commercial use requires permission, except where allowed by law.

External services and availability

TheFork, maps, social networks and other external services have their own conditions. Outages or changes may occur outside Dunas’s technical control. If the reservation form fails, contact the restaurant to clarify the situation.

External integrations do not transfer the restaurant’s responsibility for guest care, its published information or restaurant service to those providers. Nothing in these terms excludes liability that cannot be limited by law.

Privacy and personal data

Processing associated with the website and restaurant is described in the privacy policy. Information entered in the external module is also covered by TheFork’s notices. Website use does not automatically mean consenting to non-essential cookies or marketing.

Complaints and dispute resolution

For consumer disputes, you may contact CIMAAL — Algarve Consumer Dispute Information, Mediation and Arbitration Centre, subject to its jurisdiction and applicable law. Naming this centre does not assert that the restaurant has voluntarily joined it.

The Portuguese Electronic Complaints Book portal provides information and lets you search for service providers. Other statutory complaint channels remain available.

Updates, applicable law and contacts

These terms may be updated; the revision date appears at the top. Updates do not retrospectively change conditions already agreed for a booking.

Portuguese law applies, without prejudice to applicable mandatory provisions and consumer rights. For questions or complaints, contact dunas@petiscaria.pt or +351 281 370 686. These contacts do not replace statutory complaint and dispute-resolution channels.